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Name: janster
[ Original Post ]
I am so disappointed in Leapfrog! We purchased the pink leapster for my daughter for her birthday and it doesn't even work. I don't know how on earth this product made it past Leapfrog's quality assurance team... or should I say what quality assurance?

Leapfrog cannot even warranty their product because they don't carry the pink ones. All they can do is send a replacement one in a different color. That didn't work with my 4 year old that wanted pink and got one for her birthday. So, we are having to pay double the shipping to return the defective product and pay the shipping for the new one.

The most frustrating thing is that this isn't the first Leapfrog product we have had to return that was defective. We also had to return the letter magnets because they wouldn't recognize the correct letter. NOW THAT'S EDUCATIONAL.

We won't be purchasing any more Leapfrog products because their quality assurance is sub-par.
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